Office Manager, responsible for Processes and Administration. Leads the transformation and boosting of the company.
Alfredo Díaz has been working at Fresno Consulting since October 2021.
Technician in Management and Business Administration, in 2005 he obtained a Master's Degree in Relational Marketing and Services from ESIC. In addition, he has achieved several certifications throughout his career in Commercial Management from GustavKäser International Training, ITIL Service Management and AWS Business & Economics.
Specialist in Direction and Operations Management in a variety of multinational companies, he has more than 15 years of experience managing large work teams and a large volume of operations following methodologies such as Lean Six Sigma, ITIL or GOS.
Besides Spanish, as his mother tongue, he also speaks English (B2 level).